Privacy Policy
Last updated: January 2025
1. Introduction
MessageAgentKit ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, password, and account name
- WhatsApp Credentials: Access tokens, phone IDs, and WABA IDs (stored securely)
- Contact Information: Information provided when contacting us
2.2 Automatically Collected Information
- Usage Data: Page views, API usage, and interaction patterns
- Technical Data: IP address, browser type, device information
- Message Data: Metadata about messages sent through the Service (content is not stored unless required for functionality)
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining the Service
- Processing your requests and transactions
- Sending you service-related communications
- Improving and optimizing the Service
- Detecting and preventing fraud or abuse
- Complying with legal obligations
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Secure storage of API keys and tokens
- Regular security assessments and updates
- Access controls and authentication mechanisms
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party service providers who assist in operating our Service (e.g., hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
6. WhatsApp Data
When you connect your WhatsApp Business Account, we access:
- Your WhatsApp Business Account ID and Phone Number ID
- Message metadata (recipient, timestamp, status)
- Template information
We do not store message content unless necessary for scheduled messages or approval workflows. Your use of WhatsApp through our Service is also subject to Meta's Privacy Policy and WhatsApp Business Terms.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data
- Objection: Object to processing of your data
To exercise these rights, please contact us at marcelo@messageAgentKit.com.
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at marcelo@messageAgentKit.com.